Privacy Policy – Career AI

Last updated 15 January 2025

1. Introduction

Career AI Inc. (" Career AI," "we," "us," or "our") is committed to protecting the privacy of individuals who use the Career AI mobile application, website, and any associated services (collectively, the "Service"). This Privacy Policy describes the categories of information we collect, the purposes for which we use it, the circumstances in which we disclose it, and the safeguards we apply. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

2. Disclaimers

Informational Use Only – Our app provides career tools and resources for informational purposes. We do not guarantee employment outcomes, interviews, or job offers.

Your Responsibility – You are responsible for your own decisions and use of the app. We are not liable for any employment-related outcomes or decisions you make.

Third-Party Content – We may reference external job boards or services. We do not control or endorse third-party content.

3. Information We Collect

CategoryTypical ElementsSource
Account InformationName, email address, authentication credentialsProvided by user
Career Profile & Résumé DataWork history, education, skills, uploaded documentsProvided by user
Usage DataFeature interactions, timestamps, preference settingsCollected automatically
Device & Log DataIP address, device identifiers, operating‑system details, crash logsCollected automatically
Analytics DataIn‑app events, funnel progression, subscription metricsVia integrated SDKs/APIs
AI Processing DataCareer information, interview responses, résumé content for AI analysis and generationProcessed via OpenAI GPT and Google Gemini APIs
Payment MetadataTransaction ID, subscription tier, renewal statusReceived from Apple App Store / Google Play Billing

Career AI does not intentionally collect government identification numbers, health information, or biometric identifiers.

4. How We Use Your Information

We use your information to:

  • Provide and maintain our app services
  • Personalize your experience and improve our app
  • Provide customer support
  • Process payments and subscriptions
  • Ensure security and prevent fraud
  • Power AI features like interview practice and résumé optimization
  • Comply with legal obligations

We may ask for your consent for certain uses. You can withdraw consent anytime through app settings.

5. Third-Party Services and AI Processing

We use trusted third-party services to provide and improve our app:

  • Firebase/Google Analytics – App analytics and performance monitoring
  • RevenueCat – Subscription and payment management
  • OpenAI GPT – AI features including interview practice and résumé optimization
  • Google Gemini – AI-powered career insights and recommendations

These services process your data according to their privacy policies. We only share necessary information for specific features and use privacy protections where possible.

5A. AI Features Data Use

Our AI features (mock interviews, résumé building, career advice) use OpenAI and Google services to analyze and generate content. Your career information may be processed by these services to provide personalized recommendations.

We implement privacy protections including data minimization and pseudonymization where possible. You can opt-out of AI features in app settings.

AI processing is subject to the privacy policies of OpenAI and Google respectively.

6. Data Sharing

Personal data is disclosed only in the following circumstances:

  1. Service Providers – to vendors who process data on our behalf under written contracts containing robust data‑protection obligations.
  2. Corporate Transactions – in connection with a merger, acquisition, or sale of assets, subject to the same or equivalent privacy commitments.
  3. Legal or Regulatory Requirements – when we are compelled to comply with subpoenas, court orders, or other lawful demands.
  4. With Explicit User Consent – for integrations or data transfers specifically authorised by the user.

Career AI does not sell or otherwise monetise personal information.

7. Cross‑Border Transfers

Data may be stored and processed in jurisdictions outside your country of residence. Where personal data originating from the European Economic Area, United Kingdom, or Switzerland is transferred to a country lacking an adequacy decision, we implement appropriate safeguards such as the Standard Contractual Clauses adopted by the European Commission.

8. Retention

We retain personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy or to satisfy legal, accounting, or reporting obligations. Inactive accounts are anonymised or deleted after 24 months of continuous inactivity, unless retention is required by applicable law.

9. Security Measures

We apply industry‑standard administrative, technical, and organisational safeguards, including encryption in transit and at rest, role‑based access controls, continuous monitoring, and regular penetration testing. Despite these measures, no method of transmission or storage is entirely secure; your use of the Service is at your own risk.

10. Individual Rights

Depending on your jurisdiction, you may have rights to:

  • Request access to your personal data
  • Rectify inaccurate or incomplete data
  • Erase data (subject to legal exceptions)
  • Restrict or object to certain processing
  • Transfer data to another controller
  • Withdraw consent where applicable
  • Lodge a complaint with authorities

Requests can be submitted via the in‑app Privacy Centre. We will respond within the timeframe mandated by applicable law.

11. Children's Data

The Service is not directed to children under 16 years of age. We do not knowingly collect personal data from minors. If such data is inadvertently collected, it will be deleted promptly upon discovery.

12. Third‑Party Policies and Platform Compliance

Your interaction with third‑party websites or services accessed through the Service is governed by their respective privacy policies. Career AI complies with:

  • Apple App Store Review Guidelines (including Section 5.1)
  • Google Play Developer Policies
  • All applicable privacy and consumer‑protection statutes (e.g., GDPR, CCPA, PIPEDA)

13. Purchases and Refunds

No Refunds – All purchases and subscriptions are final. We do not provide refunds except as required by law.

App Store Payments – Payments are processed by Apple App Store or Google Play. Any refund requests must be made through the respective app store.

Disputes – We may suspend accounts that initiate fraudulent chargebacks or payment disputes.

14. Disclaimers and Liability

App Provided "As Is" – The app is provided as-is without warranties. We don't guarantee it will be error-free or always available.

No Liability – To the fullest extent permitted by law, we are not liable for any damages arising from your use of the app, including but not limited to lost profits, data loss, or employment outcomes.

Limitation – Our total liability shall not exceed $50 or the amount you paid us in the past 12 months, whichever is greater.

15. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Material changes will be communicated in‑app or by other reasonable means at least seven (7) days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: appdevelopment247@gmail.com

By continuing to use Career AI, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.